FAQ

Understanding Enterprise Level Technology: It’s More Accessible than Ever

IT infrastructure is critical for businesses of all sizes and is often used as an addition to a company’s IT staff or as a replacement for an internal team. IT management helps to improve security and can increase a business’s productivity by helping to connect customers, partners, and employees. It also enables companies to store, access, and share data through cloud architectures.

Smart Pro Technologies, a leading IT provider in Kansas City, is a company that specializes in designing, implementing, and managing IT infrastructure. They offer a variety of services, such as data backup and recovery, desktop and laptop support, network design and implementation, server administration, and software development. Products, such as devices, networks, servers, email, and other software are also a part of what they can use to provide the best IT services. In addition to offering products and services, they also offer support and maintenance services to keep your infrastructure up and running. Support and maintenance services can include troubleshooting hardware and software problems, patching security vulnerabilities, and providing training on new features and updates. Smart Pro aligns best practices and manufacture technology roadmaps to provide high-quality IT Services.
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Managed IT Services have become increasingly popular for small, medium, and large companies who want to control costs internally. Everyone wants enterprise-level support at a price that makes sense for them. Often, maintaining your own IT infrastructure is costly and with the needs of IT constantly changing, businesses typically feel more comfortable outsourcing their IT to experts that have a robust team and resources to address IT needs. Smart Pro Technology is a trusted managed IT service in Kansas City. They can provide significant cost savings and efficiencies for businesses, as well as peace of mind knowing that their IT needs are being managed by the team of Smart Pro Certified Technicians who have a vast level of experience and knowledge. Their team can improve your operations, create security and boost your team’s capability while helping to reduce costs. When considering managed IT Services, it is important to partner with a company that has a proven track record of success and can tailor a solution that meets your specific business needs.

Our IT help desk response time is within 2 hours.

Smart Pro Technologies understands that your IT is critical for businesses today. As a managed IT service provider, we know how important it is to be available 24/7, 365 days a year. This way, when there are any issues with the IT infrastructure, they can be fixed as soon as possible to minimize any impacts on business operations. Our certified, highly trained, and experienced team of experts are ready to support you. We will come on-site and can also offer instant remote access. Smart Pro’s team of IT management experts offers peace of mind, knowing that there is always someone available to help if an issue should arise.

Updating technology can feel overwhelming. So we take on that work for you by conducting a complete audit of your devices. Smart Pro Technology will work with you to create a custom plan with business operations and people in mind. At your consultation, we will provide best practices and work with your schedule to create a timeline for implementation that works for you.

Many businesses are concerned about their digital assets so we will tag each one of your assets so that we can ensure they are all accounted for at the end of their lifecycle. We can recommend new devices that fit your business needs and set them up with the correct tools and environments they need to operate in your business.

Your business is unique so we will guide you to choose device brands and types range based on your business needs. Our custom recommendations on devices are based on your need and budget.

The managed services Smart Pro provides help to improve the experience with technology because we help implement industry best practices for your company. For example, our managed IT services include personal training and support, so your employees will be able to use the technology more efficiently. We can also provide on-demand remote assistance when needed and coordinate with your vendors and applications. This way, you can focus on your business while we manage the IT side of things. Group training is another option we offer; this is a great option for new employees or if you want a refresher course on how to use certain technologies. If you’re feeling overwhelmed with your IT, give us a call, and rest assured that you’re in good hands.

Most companies are surprised to find out that they will save up to 70% in labor costs by using an IT Management company like Smart Pro. Stop paying for what you don’t need. Let Smart Pro provide a complete walk-through and assessment of your business along with recommendations on a range of solutions that will fit your needs and budget. We recognize that IT security is less expensive to implement before a problem than it is after, and we want to help you avoid that cost and stress. Ready to get started? Click here

We handle e-waste responsibly and can take care of all your old devices.

With so many employees working remotely, it’s become vital to secure and manage employees’ devices properly. Keep your investment in devices safe by tracking company-owned laptops, cell phones, and tablets. Even in a BYOD environment, our Smart Pro team will do the heavy lifting through the implementation of device management policies and help keep company data….in the company.

Many companies forget that people on the inside may be their biggest threat. Smart Pro can design your IT Security with multiple layers to protect your business. We do that through backup strategies, multi-factor authentication, security training, secure ID management, and more. We will provide you with a robust mobile device and remote-work security solution to help mitigate your risk of loss from internal threats that could cost you millions.